If your business is outgrowing the Pro or Premier editions of QuickBooks, you're probably looking around for another solution to better meet your needs.
Your research has led you to a couple of potential options - QuickBooks Enterprise and NetSuite.
Which one is the better choice?
Full Disclosure: I am a reseller for QuickBooks Enterprise and an affiliate sales rep with Brainsell who represent NetSuite.
WHAT IS YOUR PRIMARY FOCUS - CHEAPEST OR BEST FIT?
Having worked with small businesses of varying shapes and sizes over the last thirty years, I've seen them dig into a software evaluation and selection process like this from all different angles.
However, one of the primary decision points that brews to the top of those conversations is - "which one is the cheapest"?
My first response to that thought would be to remember that the cheapest may not be the best, especially when it comes to the software you will rely on every day to power your business.
Generally speaking, QuickBooks Enterprise is going to get the nod for being cheaper than NetSuite. Pricing for Enterprise starts at $3,300 for a 5 user package and scales up to $8,800 for a 30 user bundle. Remember, these are list prices - discounts on QuickBooks Enterprise are usually available.
Remember, these values are for the software only - the costs of installation, data migration, training, and IT support costs will be extra.
By comparison, a NetSuite solution for 5 users would generally start about $8,000 or so and work up from there.
THE BEST FIT?
If you're thinking beyond the checkbook toward the solution that is the best fit for your growing business, the conversation gets MUCH more interesting (and complex).
Here is a perfect example - QuickBooks Enterprise doesn't have much to offer in the way of a CRM module. Sure, it has a "customer module" to track basic customer information, but compared to a traditional CRM solution, it isn't even in the same league.
There is an entire eco-system of software products that "plug-in" to QuickBooks Enterprise, and several that focus very nicely on the CRM space. But once you go there, you're now talking about an additional investment in software, training, etc. for the CRM package that plugs in. The economics of the QuickBooks Enterprise vs NetSuite can change quickly at this stage.
NetSuite comes bundled with a full CRM solution as part of the base pricing - no plug-in required and no concerns about the issues that sometimes revolve around integrating different software packages. It's all under one roof.
Of course, CRM is just one aspect of the QuickBooks Enterprise vs. NetSuite discussion. There are several others as well, and I'll be reviewing those in future posts.