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QuickBooks 2010: Support Ends 5/31/2013 - Do You Have to Upgrade?

Well, the annual cycle of people being frustrated with Intuit is upon us...

For users of QuickBooks 2010 products, it's your turn in the spotlight.

As you sort out the information below, remember that I am just the messenger...

SEPARATING FACT FROM FICTION

Every year, Intuit phases out support for a prior version of QuickBooks based on their "service discontinuation policy".

As of May 31, 2013, this service discontinuation policy kicks in for users of QuickBooks Pro 2010, QuickBooks Premier 2010 and QuickBooks Enterprise 2010/10.0.

To boil it down:

If you use any of the Intuit products that tie into QuickBooks such as:

they will stop working as of May 31, 2013 unless you upgrade to QuickBooks 2013. No exceptions will be granted.

Knowing that your employees will want to be paid and that you'll want to process customer credit card payments to keep the cash flowing, I'm sure you'll want to make the upgrade to QuickBooks 2013 a done deal before the end of May.

BUT WHAT IF I DON'T USE ANY OF THE ABOVE?

Good question! If you are sure you're not using ANY of the features described above, an upgrade for you is optional, but not mandatory.

There are many businesses out there using older versions of QuickBooks without a problem.

Just keep this in mind if you decide NOT to upgrade - if you do develop any type of trouble with your QuickBooks after May 31, 2013, you'll then immediately have two problems:

  1. Your first problem will be the one that forces you to call Intuit for help
  2. Your second problem right then will be that your product is not supported, and they won't help you until you do upgrade.

TO UPGRADE OR NOT?

My standing advice to clients is to budget for an upgrade to your QuickBooks every three years. That way, you're always covered - no questions. I still get a lot of pushback on that philsophy, and I'm ok with that.

QuickBooks is likely a critical asset for the flow of financial information in your business. Why leave it to chance? In addition, there are usually enough new features built into QuickBooks over that three year cycle that will make your business more efficient as well.

IF YOU DO UPGRADE - SAVE 20% AND SUPPORT A FELLOW SMALL BUSINESS

You can save 20% on your upgrade to QuickBooks 2013 at my web site. Get an instant download or free shipping if you want the CD.

Your thoughts on this upgrade process are welcome. Just drop them into the comment box below...

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