That is about all I have to say to this missive that was in my mailbag recently...
"We went to register our version of Quickbooks 2013 and also found out it was a pirated copy. My son purchased off Ebay. Here is my question - I am his mother and I just spent almost a month entering info into his Customer database - and this was a LOT of data, and now we have no way of getting this info back, right?
This "pirated" version as on his one computer running Vista. Now he is going to purchase another version for Mac to be installed on another pc, which he uses a lot.
He chose to put the pirated version on a laptop he doesn't use, thereby giving me time to enter all of his customers often as I could get over to his house. In the end, my question is.....was all of this work in vain?
Must I put 800 customers into the new version all over again? This is just mind boggling and I am wondering if this info can be recovered or is it a total bust?
I know he really feels bad but I am the one who did all the work. I am just beside myself thinking of the time spent on this customer database. I knew I should have used Excel or a Word program that I have used all my working life. Aren't there safeguards against this type of pirated copies?
Sorry, I am just really upset. Anyone out there to help? I am also furious this type of thing happens on Ebay but I suppose they have millions of other problems. Anyway, any ideas?"
THE GOOD AND THE BAD NEWS
So the good news is - since QuickBooks actually creates a database that is separate from the program, all of the work she did should have been safe and easily transported to a legal copy of QuickBooks.
The bad news is - she is likely SOL when it comes to getting any type of refund or compensation for the bogus software.
AND THE MORAL OF THE STORY IS...
STICK TO AUTHORIZED SOURCES WHEN BUYING QUICKBOOKS
I know, the pricing you're seeing on EBay seems too good to be true. As you can see above, it was. In her case, it will cost a lot more to make it right.
Get it right the first time and purchase through authorized vendors or resellers of QuickBooks. As an authorized affiliate, you can always count on getting authentic QuickBooks software on my web site.