Are your customers or vendors complaining they are not getting your invoices or purchase orders that are being sent from within QuickBooks?
A recent service alert from Intuit indicates that those using the QuickBooks e-mail service may indeed be having some trouble.
ALTERNATIVES TO THE QUICKBOOKS E-MAIL SERVICE
If you prefer to have more control over your e-mail, you have the following alternatives:
- Send e-mail through Microsoft Outlook - you'll need to have a copy of Outlook installed of course
- Send e-mail through your web mail client - newer versions of QuickBooks allow you to send e-mail through services such as GMail, Yahoo and others. Or, if your e-mail provider offers a web mail option, you can use that as well.
These options can easily be found and configured by clicking Edit > Preferences > Send Forms > My Preferences, where you will see a box like this:
Note: If you do not have Outlook installed, you will not see the Outlook button
- How to set up your e-mail in QuickBooks
- Alternative to getting your invoices out and getting paid faster