If you are considering an upgrade from QuickBooks Pro or Premier into QuickBooks Enterprise, or are thinking about converting from another package like Great Plains, SBT, or Sage into QuickBooks, this list of commonly asked questions that I have fielded will help in your research.
Q: Is QuickBooks Enterprise cloud-based?
A: NO! QuickBooks Enterprise is installed locally on desktops, laptops, and servers, or it can be hosted by third party hosting companies. The software is NOT cloud-based.
Q: Do I have any options other than the subscription pricing method of payment?
A: Unlike the past, the only way to obtain QuickBooks Enterprise now is via the subscription method. I have a full article on the frequently asked questions about QuickBooks Enterprise subscriptions to help you understand how this works.
Q: What are the subscription levels of QuickBooks Enterprise?
A: You will find a Silver, Gold, and Platinum level subscription. Learn more about them on my web site.
Q: Can I get a free trial of QuickBooks Enterprise?
A: Yes! Just follow the prompts to download your fully functional trial of QuickBooks Enterprise. You will want to use this trial with a COPY of any existing QuickBooks data, not any live/production versions. Once data is upgraded into Enterprise, it cannot be directly converted back into QuickBooks Pro or Premier without the help of a third-party company.
Q: Can QuickBooks Enterprise run on a VPN?
A: While the technical answer to this is yes, the practical, everyday answer is "no way". If remote access to QuickBooks Enterprise is needed, consider using Microsoft Remote Desktop Services (aka Terminal Services) or having it hosted.
Q: Is there a big learning curve between QuickBooks Enterprise and the Pro or Premier versions?
A: Great news - the answer to this is no, there is no big learning curve among these versions. All of the core functionality is handled the same way, so there is NO retraining needed if you move to QuickBooks Enterprise.
Q: Can you explain the key feature differences between QuickBooks Pro, Premier and Enterprise?
A: I have created a free guide that gives you some detailed insights into the major differences in these versions of QuickBooks.
Q: If I want to move from QuickBooks Enterprise back to QuickBooks Pro or Premier, can I?
A: Not directly. There is no direct "downgrade" path to take you back into Pro or Premier from Enterprise. However, there are third party companies that can help with this transition. I work closely with the folks at QuickBooksUsers.com for their QuickBooks Enterprise downgrade service.
Q: If I am converting into QuickBooks Enterprise from other software, does all of my information move over?
A: "Information" usually consists of lists (i.e. customer, vendor, etc.) and transactions (invoices, checks, etc.). In my experience, only lists and opening balances are entered into QuickBooks when transitioning from other software. Trying to import transactions can end up being exceptionally time-consuming (and expensive!). You can learn more about converting from other software into QuickBooks Enterprise via my handy guide.
Q: Is it hard to upgrade from QuickBooks Pro or Premier into Enterprise?
A: NO - the process is very easy. Learn more about the upgrade process in my QuickBooks Upgrade - Frequently Asked Questions guide.
Q: What if my business needs more functionality than QuickBooks Enterprise offers?
A: There is an entire ecosystem that has built up around QuickBooks software. Within this ecosystem, there are hundreds of "add-ons" or "bolt-ons" (pick whatever name works best for you) that extend the functionality of QuickBooks. They allow you to keep QuickBooks as the hub of your financial activity, yet add needed features and functionality in other areas such as inventory, manufacturing, scheduling, and much more. You can see examples of the variety of QuickBooks add-ons available on my web site.
Q: How does the licensing for QuickBooks work?
A: This article will help you better understand this potentially confusing topic.
Q: Is there a money-back guarantee with the purchase of Enterprise?
A: YES! You can receive a full refund of your purchase for any reason within 60 days of your purchase date. As mentioned above, be aware that you cannot directly downgrade back into QuickBooks Pro or Premier if you opt to get a refund on Enterprise.
Q: Can I purchase QuickBooks Enterprise through you?
A: YES! As a leading reseller, I can offer you great discounts on QuickBooks Enterprise. PLUS, I am able to offer you extra bonuses (that I am not permitted to list here). No worries - you're getting the same software, the same support directly through Intuit and the same package as you see advertised elsewhere. Buying through me allows you to support a fellow small business and reap an excellent discount at the same time.
HAVE A QUESTION ABOUT QUICKBOOKS ENTERPRISE NOT ANSWERED ABOVE?
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