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October 07, 2014

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Hi Gretchen:

Thanks for stopping by the blog to share your experience with the renewal of your QuickBooks Enterprise Full Service Plan.

You are correct - if you opt not to renew the FSP, you keep using QB Enterprise 2015 as long as you like (keeping in mind that Intuit supports their software for three years). You will still continue to get the updates/bug fixes that are issued for the software if you do not renew - you just don't get the upgrade to Enterprise 2016.

Once you decide to upgrade again (for example, QB 2017), you will then be subject to the annual subscription pricing plan in place.

As mentioned in my blog post on alternatives to QB Enterprise, even with these price increases, the pricing is still less than the competition.

Doesn't make it any easier to take a 237% price increase though - as an independent small business, I completely understand your comments.

Scott Gregory, QuickBooks Expert

Yesterday I received my annual renewal of my Enterprise Full Service Plan for 10 users. The charge to my credit card was $3,439.21. Last year it was $1,445.46. I HAD NO NOTICE OF THIS INCREASE.

This is absolutely ridiculous!

My understanding from QuickBooks is that if I cancel now and reject the charge, I Version 2015 is still mine, but I will not get any updates or revisions for it.

We are a small business and this is not affordable for us. We are not sure where we will go with this.

Good luck to other users.

I've cancelled my $1799.00 Full Service Plan Annual Renewal plan for our 5-User Intuit Quickbooks Enterprise. Never felt better. Last year, is was $1100 or so.

Intuit has become VERY greedy and obviously has no integrity. If they would really listen to their customers instead of their greedy accounting and marketing people, I'd stay with them. I simply wanted a small business accounting system that was securely located on my internal, private, and secured network that worked well. I've always thought this was Quickbooks Premier, Pro, and Enterprise. That is until they decided to make Enterprise only subscription based and jack the price sky-high. That's it. I'm done.

It's very sad to see a historically great company destroy themselves. I'll use this product for the next 3 years, then move to an alternative.

Goodbye Intuit.

Hi Donna:

Thanks for your comments and feedback on this new plan.

As of today, I'm not even sure Intuit has sent any messaging to the ProAdvisor program (I am one and I haven't seen anything yet) about these sweeping changes.

Remember that the Enterprise product is designed for a bit larger business than the Pro and Premier versions are.

We'll see how this all plays out...

Scott Gregory, QuickBooks Enterprise Expert

As a QuickBooks Advanced ProAdvisor, I think Intuit has lost their minds. There are a lot of Cloud Based and desktop alternatives at a lower price that clients will be going to.

I have thought they were trying to nickel and dime clients for years now. Do they not realize the products are for small to middle income business' who can't afford to have this kind of impact on their accounting software? Are they not making any money anymore? Or are they just becoming greedy?

Hi Marty:

Thanks for taking the time to post your comments and thoughts about this new pricing model - appreciate it.

Indeed, future posts will discuss what options may be available for businesses that fit in the QB Enterprise space.

Scott Gregory, QuickBooks Expert

absolutely insane of intuit! glad we purchased it couple years ago-i think they are going to price themselves out of the market-are they relying on their name and brand to skate through this?
If i were in the market, I'd certainly be shopping around-absolutely too high subscription price!
as a cpa who often gets asked about software, i used to say quickbooks-but now, I need to look at other options to recommend.
will you be analyzing cost of other similar software compared to this?
Marty

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