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November 08, 2012


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You could try to do a file rebuild (File > Utilities > Rebuild Data) and see if that makes your problem go away.

Scott Gregory


Only the 2013 version of QuickBooks is certified compatible with Windows 8.

You can try to install and run your older version of QuickBooks on Windows 8. It may work completely, partially or not at all.

If the latter two, not much do to other than to upgrade to minimize your frustration.

Save 20% on your upgrade via my site:

Scott Gregory

I am using the 2004 edition and have been very happy with it. A couple of weeks ago I lost my customer and vendor detail centers. I get run time error "0" on the screen. I can acsess the customers and vendors by other means but it is tedious. Any idea how to get these back. I have Windows XP and do not have enough ram for 2013.

Can anyone tell me how to use quickbooks 2011 on my windows 8 computer?? I am told 2011 pro is not compatible with the new windows 8 OP. UG


I don't know of any way to combine the information from multiple PDF files into one PDF file within QuickBooks.

Maybe if you had something like www.cutepdf.com, they might have some tools to combine PDF files.

The 2013 editions of QuickBooks does not allow you to add pictures to items in quotes - good idea though!

Scott Gregory

For some customers we have a lot of invoices to send by mail. Right now we just save each invoice in pdf file and send each invoice in just one email. But the customer is asking us to send then togetherin just one pdf file. It is posible? How?
With the new version is posibke to add pictures to the items in a quote?


In QuickBooks 2010, you can click on File > Save as PDF and save an invoice that way. From there, you can attach to Outlook and send it that way.

If you don't use Outlook, you have to upgrade to QuickBooks Pro 2013. Don't even bother with Simple Start - you're wasting your time.

You can save 20% on your upgrade to QuickBooks 2013 via my web site:

Scott Gregory

Like Tony, we have QuickBooks 2010 and use it to e-mail invoices to our clients and for sales tax and customer reports. I was told when I called Intuit that I would no longer be able to e-mail invoices. I then thought I would save the invoice as a PDF and attach it from our business e-mail directly. I was told I cannot save an invoice as a PDF with my current version; therefore, I would need to upgrade to 2013 Pro. Today I called to ask if I could use Simple Start 2013 and was told I would have to upgrade every year. We have a side, home business and are trying to avoid unnecessary expenses since our business does not generate a lot of income. Would you please confirm that the above is true and I cannot avoid buying the 2013 Pro? Thank you so much.


Here is a link with more details about the end of support for QuickBooks 2010:

If none of that impacts you and you don't want to upgrade, simply keep using your current version. Just understand that if you need help down the road, Intuit will not offer it for QuickBooks 2010 after 5/31/13.

Scott Gregory

I have Quick books 2010. What it does serves me well enough
I am being told that I must upgrade but Ai am not too sure why I need to
I mainly only use the e-mail aspect of Quick booksbut not through the Quick Books systemonly dirct
If I don't upgrade what will happen?



Indeed, there were a number of good new features added in the 2012 version of QuickBooks.

Be sure to update your QuickBooks 2013 to the latest update (R3) via Help > Update QuickBooks once your installation is complete.

Scott Gregory

I plan to upgrade to QB Pro 2013 this weekend. Hope it all goes well. I currently have QB 2010, so my three years is about up for support. I'm looking forward to gaining the new features from QB 2012 (I don't think QB 2011 offered much, if I remember correctly).

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