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November 29, 2011

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Scott Gregory, QuickBooks Expert

Chelsea:

If you uninstall QuickBooks from the old computer once the transfer is done, this does not count as using another license.

Scott Gregory

Chelsea

If I follow the steps listed above will it use another license of Quickbooks?

Scott Gregory, QuickBooks Expert

Hi Don:

Did you download and install all the updates to QuickBooks via Help > Update QuickBooks > Update Now?

This will likely take care of the problem you are reporting.

Scott Gregory

don helpenstell

I have a laptop that has windows 7 on it and loaded qb pro 2011. imported my old QB data file, opened the company and everything seemed fine. Then It would not bring up the screen that takes you to the various parts of q-books, invoicing, customers etc. I closed the company file and opened the sample company and everything works fine. What gives?

Scott Gregory, QuickBooks Expert

Hi Fiona:

Unfortunately, the only people that can help you with your issue is the customer support group at Intuit.

If there is trouble with the license #, they will be the only ones to know why.

Scott Gregory

fiona

HI, during the installation it asks me for the product no and license no. I put them in but it says they are invalid, which they aren't. I really need to move QB from one pc to another new one, and Intuit will charge for help, can you give me any advice please?

Scott Gregory, QuickBooks Expert

Van:

Here is now I would do it:

1) Install QB 2011 on your new computer
2) Look for your data file on the old computer. Click File > Open Previous Company and that will tell you where it is located.
3) Copy the file from #2 to your new computer and upgrade it into the 2011 version.

That should take care of it for you.

Scott Gregory

Van

Hello,
I have Quickbooks 2005 on CD. I have upgraded to 2011. How would I transfer the program over to a new computer? Would I use the 2005 CD even though you mentioned it's not compatible with Windows 7? I already paid for the upgrade for 2011, does this mean I would have to buy it all over again?
Thanks,
Van

Scott Gregory, QuickBooks Expert

Doret:

If you have lost the QuickBooks CD, you'll want to visit www.QuickBooks.com/support and choose the Download Product option (once you have selected the right version). Follow the steps from there to download your version. You'll still need the license number somehow in order to complete the installation.

Scott Gregory

DORET

WHAT DO YOU DO IF YOU LOST THE CD?

Computer Repairs Melbourne

To move QuickBooks from one computer to another:

1. Install and register QuickBooks on the new computer.
2. Back up the company file on the old computer.
3. Restore the backup on the new computer.

If you installed a newer version of QuickBooks on the new computer, the company file will be updated automatically the first time you open it.

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